Return Guidelines

      ✦ We have established a sound and flexible return service system to protect the shopping rights and interests of every user. The system covers most conventional products, and there is no additional restriction on product types. We always take user demand as the guide and try our best to provide high-quality after-sales service.
      ✦ You can initiate a return application for a variety of reasonable reasons. Whether it is a deviation in personal preference or an objective problem with the product itself, we will take your demands seriously. When submitting an application, you only need to provide basic order information and a true description of the situation.
      ✦ There are unified basic requirements for returned goods. Products should be kept intact and free from obvious man-made damage, and original packaging and accessories should be returned completely. We will conduct a comprehensive assessment based on the actual condition of the returned goods to ensure the fairness of each processing result.
      ✦ After receiving your return application, we will arrange personnel to review it as soon as possible. After the application is approved, we will inform you of the specific return method and precautions. After the goods are received and verified, we will handle the follow-up procedures such as refund or exchange in time.
      ✦ The return scope of some special-attribute products will be appropriately restricted due to product characteristics. We will clearly remind you of relevant information on the product page. If you have any questions about the return service, you can contact our support team at any time.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.